Citizens are encouraged to assist the police department by reporting all compliments or complaints on weekdays between the hours of 8:00AM and 4:30PM. Citizen complaint resolution forms are available at the police station during business hours and or you can call us and we will email the form to you. During weekend hours and holidays, you may also contact the 9-1-1 communications center at 610-935-2440 and request to speak to the Phoenixville Police Department on-duty supervisor.
The police department welcomes compliments. If you are impressed by an officer’s professional demeanor, prompt response to a particular incident, or simply his or her courteousness, you are encouraged to mail or email a brief note to the attention of the Chief of Police at email@example.com who will ensure that the officer receives a copy of your letter.