Hours of Operation: (as of 6/1/2021)
Monday through Friday
9am to 12pm and 1pm to 3:30pm
By calling 610-933-8801
For updates, please visit www.phoenixville.org
By Appointment Only: Right to Know Documents, plan viewing
To pay Utility bills, Tax bills, and parking permits online or by phone:
Utility & Tax Payments:
XPressBillPay: (open 24 hours a day, 7 days a week)
Payment Center: 1-800-720-6847
Customer Service Center: 1-800-766-2350
Online portal here
Parking Permits:
You can renew your parking permit online via the United Public Safety Portal
Additional Information:
For answers to Frequently Asked Questions, please visit our document with the questions and their answers. This is updated frequently with new information as we receive it.
UPDATE #1: 3/14/2020
All Recreation Department programs and activities are cancelled or suspended until further notice which includes the daycare operations.
The Easter Egg Hunt scheduled for April 4 will be cancelled.
You may place payments in the dropbox located outside Borough Hall by the flagpole, or online at www.phoenixville.org via the XPressBillPay portal.
Codes Department: (updated 3/20/2020)
Pursuant to Governor Wolf’s emergency order, all department functions are suspended including receipt of, acceptance, processing, approval or issuance of permits.
ALL Construction Activities and Construction Inspections are suspended by Governor Wolf’s order.
Property Transfer Inspections are suspended by Governor Wolf’s order.
Rental Inspections are suspended by Governor Wolf’s order.
UPDATE #2: EMERGENCY DISASTER DECLARED - EFFECTIVE MARCH 13, 2020
UPDATE #3 - RESTAURANTS AND BARS TO CLOSE DINE-IN SERVICES
UPDATE #4: CLOSE OF ALL NOT LIFE-SUSTAINING BUSINESSES BY ORDER OF GOVERNOR
ORDER OF THE GOVERNOR OF THE COMMONWEALTH OF PENNSYLVANIA REGARDING THE CLOSURE OF ALL BUSINESSES THAT ARE NOT LIFE SUSTAINING
ORDER OF THE SECRETARY OF THE PENNSYLVANIA DEPARTMENT OF HEALTH REGARDING THE CLOSURE OF ALL BUSINESSES THAT ARE NOT LIFE SUSTAINING
LIST OF LIFE & NON LIFE SUSTAINING BUSINESSES - AS OF MARCH 21ST AT 5:45PM
UPDATE #5: SANITATION SERVICE CHANGES
UPDATED April 15, 2020
Yard Waste Pickup will begin every Monday starting Monday, April 20. Pick up each week will only be on Mondays. Customers with a Friday trash pickup will have yard waste collected first, as they were missed when service was originally suspended.
The schedule will continue as follows:
4/20 - Friday trash route
4/27 - Tuesday trash route
5/4 - Wednesday trash route
5/11 - Thursday trash route
...and will continue in this pattern until further notice.
Yard waste will be picked up curbside and can be put out in a yard waste toter or in biodegradable bags. Residents will still be permitted to drop off loose or bagged yard waste at the compost site at 18 S 2nd Ave. Monday - Friday 7am to 3pm.
REGULAR YARD WASTE SERVICE RESUMED IN JUNE 2020.
UPDATE #6:
The offices will remain closed to the public, but payments over the phone will be able to taken between the hours of 8am to 4pm on Tuesdays and Thursdays.
Voicemail messages will be checked daily and responded to as soon as possible.
To pay Utility bills, Tax bills, and parking permits online and on the phone:
Utility & Tax Payments:
XPressBillPay: (open 24 hours a day, 7 days a week)
Payment Center: 1-800-720-6847
Customer Service Center: 1-800-766-2350
Online portal here
Parking Permits:
You can renew your parking permit online via the United Public Safety Portal
Additional Information:
For answers to Frequently Asked Questions, please visit our document with the questions and their answers. This is updated frequently with new information as we receive it.
Update #7: GOVERNOR WOLF MITIGATION GUIDELINES EFFECTIVE 12/12/2020
